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All Knirps products purchased are guaranteed against any manufacturing defects for a period of two years from the date of purchase.
Should you have a problem with your Knirps product that you think is covered under the 2-Year Guarantee, please contact our Customer Service at 1-866-461-2611, M-F 8am-5pm PST so that we can give you a Return Reference Number and tell you where to ship it. Return shipping charges will be your responsibility
If after inspecting returned product, we determine that it is covered by the 2-Year Guarantee, we will replace it with the same or similar product.
If it is determined that the product is not covered by the 2-Year Guarantee, we will inform you promptly.
See also Returns.
Note: If your items were damaged during shipping, please contact the shipping company